Frequently Asked Questions

Please note - results may vary from individual to individual and depend on several factors


What is the Viviscal Hair Growth Programme?

While Viviscal® Maximum Strength supplements maintain healthy hair growth from the inside, our Gentle Shampoo and Moisturising Conditioner help create the ideal environment for healthy hair growth from the outside. Plus our Volumising Hair Fibres give the appearance of thicker hair in seconds.

What is Viviscal Maximum Strength and how does it work?

The Viviscal Maximum Strength Hair Growth Programme helps maintain normal healthy hair growth from within.

Viviscal supplements are scientifically formulated with the important nutrients Biotin and Zinc, which help maintain normal healthy hair growth from within. These nutrients help nourish the hair naturally during the Anagen phase of the hair growth cycle.

Viviscal supplements also contain the proprietary marine protein complext AminoMar CTM which is exclusive to Viviscal supplements.

What is Viviscal Man and how does it work?

The Viviscal Man Hair Growth Programme helps maintain normal healthy hair growth from within. Viviscal Man is scientifically formulated for men who want to maintain normal healthy hair growth.

Is Viviscal Maximum Strength and Viviscal Man suitable for everyone?

Viviscal is suitable for both men and women over the age of 18 of all races and hair types. Viviscal is not suitable for children under 18, those with an allergy to fish, shellfish, or women who may be pregnant/breastfeeding. Coupled with this Viviscal is not suitable for vegans, vegetarian and those on a Kosher diet.  It is always advisable to consult with your doctor before taking any food supplement. Viviscal does not contain dairy, soya, nuts, eggs, gluten, or wheat.

What is the recommended daily intake for Viviscal Maximum Strength and Viviscal Man supplements?

Take 2 tablets daily for a minimum of 3 - 6 months (1 in the morning and 1 in the evening, taken with water after food). Thereafter to maintain healthy hair growth, take 1-2 tablets daily as required. Viviscal tablets are easy to swallow. We recommend using Viviscal Gentle Shampoo and Moisturising Conditioner in conjunction with Viviscal supplements.

What is Viviscal Professional?

Viviscal Professional supplements contain more of the exclusive AminoMar C™ complex in its formulation than Viviscal Maximum Strength and Viviscal Man supplements. 

It is sold exclusively from accredited salons and clinics by hair stylists, trichologists and dermatologists.

View the list of stockists here. Clinics. Salons.

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How long will it take to see results?

Viviscal Maximum Strength works in 5 levels over a 6 month period. Most users notice a difference after just 3 to 4 months.

5 levels to Healthy Hair Growth

Level 1- hair follicles are nourished through consistent intake of nutrients and marine complex in each tablet.
Level 2- thin and wispy hair is strengthened through continued nourishment.
Level 3- breakage and thinning continue to decline, normal healthy hair growth is encouraged.
Level 4- these hairs become stronger, healthier, and more vibrant.
Level 5- maintenance - to maintain healthy hair growth as required.

What is the allergy advice associated with Viviscal Maximum Strength and Viviscal Man?

Viviscal supplements contain fish and shellfish, therefore it is not recommended for those allergic to fish, shellfish or seafood.

Are there negative side effects associated with Viviscal?

Viviscal is a drug free dietary supplement that contains some ingredients of natural origins. However, Viviscal is not recommended for those with an allergy to fish or shellfish, or for women who are pregnant or breast-feeding. If you have known intolerances to ingredients, please review the tablet contents, allergy advice and ingredients information on the back of the Viviscal supplements packaging. If you are unsure about your intolerances with respect to Viviscal’s ingredients, we recommend that you consult your doctor.

Why is there Iron in Viviscal Maximum Strength?

At Viviscal we are constantly seeking to enhance and improve our Hair Growth & Hair Care Programme based on new research findings and customer feedback. For this reason, the formulation was further enhanced with the inclusion of iron and other known healthy hair ingredients such as biotin and zinc. Iron is an essential mineral that has several important roles in the body. It helps to make red blood cells, which carry oxygen around the body to all the cells. The amount of iron in Viviscal Maximum Strength (2 tablets) is 13.6mg, which is just under the European RDA* of 14mg. Hair loss can be one of the visible symptoms of anaemia (iron deficiency). If you are suffering from thinning hair, and you feel it may be related to the levels of iron within your body, we recommend that you visit your GP to have your bloods tested. Discuss your lifestyle and diet with your GP to help them identify what the underlying causes might be. You can then check with your GP if, having ascertained your overall health, it is suitable for you to take Viviscal (*RDA = Recommended Daily Allowance).

Can I take Viviscal if I am on medication?

We always advise to check with a doctor before starting on the Viviscal programme.

Do Viviscal supplements contain drugs ?

Neither Viviscal Maximum Strength nor Viviscal Man contain any drugs.

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What are the key active ingredients in Viviscal Supplements?

Viviscal Maximum Strength ingredients

Viviscal Maximum Strength ingredients

Viviscal Man ingredients

Viviscal Man ingredients

What is the source of Marine Protein in Viviscal?

The AminoMar C™ composition is proprietary and exclusive to Viviscal, so we do not divulge the exact formulation. However, if you have a specific concern around marine protein please contact our customer care team on 0845 399 0022.

What is the function of Biotin in Viviscal Maximum Strength?

Biotin (also known as Vitamin H), is a water-soluble B-complex vitamin (vitamin B7). Biotin helps the body to metabolize carbohydrates, fats, and amino acids which are important as the building blocks of protein. In summary Biotin plays an essential role in the growth of healthy hair. The Viviscal Maximum Strength formulation contains 150µg (150 micrograms/.15 milli grams) per supplement.

What is the source of Vitamin C in Viviscal Maximum Strength?

The Vitamin C in Viviscal Maximum Strength is sourced from both the Acerola Cherry and Ascorbic Acid. It provides 96% of your recommended daily allowance per two supplements.

What is the type and source of Iron in Viviscal Maximum Strength ?

The iron type in Viviscal Maximum Strength is Ferrous Fumarate.

What is the type of Zinc in Viviscal Maximum Strength and Viviscal Man?

Zinc Oxide.

What is Millet seed extract?

Millet seed extract  is a multi mineral nutrient which contains Magnesium, Calcium, Maganese, Tryptophan, Phosphorus, Fiber, B vitamins and Antioxidants.

Is there Iodine in Viviscal?

Yes, there is Iodine present within the Viviscal supplement. The level is less than 5.0mg/kg (milligram per kg).

Can Viviscal cause facial hair and/or body hair to grow also?

The studies that have been conducted on Viviscal supplements have not reported an increase in the growth of facial and/or body hair.

Are there Scientific Studies to support the effectiveness of Viviscal? 

Yes, there are 5 clinical trials to support the effectiveness of Viviscal – click here for more details.

Is the Viviscal Gentle Shampoo and Moisturising Conditioner SLES/SLS and Paraben free?

Yes for both products which are 99% and 96% naturally derived respectively.

What are the Viviscal Volumising Hair Fibres what are they and how do they work?

Viviscal Volumising Hair Fibres have been developed as a cover-up interim solution to effectively and naturally disguise the problem of thinning hair. Made with Keratin, each microscopic fibre has an electrostatic coating which binds them to the hair shaft, immediately building density, giving greater coverage and a thick, full and natural-looking head of hair. 

How are the Viviscal Volumising Hair Fibres to be applied?

Simply tap the fibres liberally onto your dry hair until your scalp is no longer visible and your hair looks thicker. Gently stroke the area to scatter the fibres evenly and wash your hands after. As each fibre has an electrostatic coating, they instantly bind to the hair shaft building hair density, providing greater coverage and a thicker, fuller-looking head of hair in just 30 seconds. For longer lasting results, lightly spray with hair spray.

What colours are the Viviscal Volumising Hair Fibres available in?

Viviscal Volumising Hair Fibres are available in 5 natural looking hair colours – Dark Brown/Black, Auburn, Light Brown, Blonde and Grey. You can mix more than one colour to tailor them to your hair colour.                                   

How long do the Viviscal Volumising Hair Fibres last?

The Viviscal Volumising Hair Fibres come in 15g (0.53oz) pots which last approximately 1 month depending on frequency of use (use for occasions or everyday) and the size of the area to be covered.

How should I use my pill pot?

Please ensure you do not store your Viviscal supplements in the pill pot for an extended period of time as oxidation may occur and cause discolouration of the tablets.

Only remove tablets from packaging and store in pill pot for a few days before consumption.

Dispose of any tablets which have been affected by oxidisation and have lost significant colour. 

Where are Viviscal supplements manufactured?

Viviscal supplements are manufactured in a GMP (Good Manufacturing Practice) approved facility in Europe.

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What type of credit/debit cards do you accept?

Currently we accept Visa, Mastercard and Switch. You can also now complete your order by paying with PayPal. Please not, if your order contains a Viviscal Elite product then you will not be able to use PayPal to complete your order.

Can I pay by cheque?

Absolutely! If you prefer to pay by cheque, you can place your order over the phone and then send in your payment to our freepost  address below. Please note that your order will not be processed until your cheque is received. Please ensure your cheque is accompanied by the order and your fill name and address. 

Freepost RTSL-YLRH-KBYX
Lifes2good UK Ltd.
107-111 Fleet Street
London
UK
EC4A 2AB
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How long will it take for my order to arrive?

Typically, shipments can take between 7 to 10 working days and will be delivered to you by Royal Mail. Standard UK delivery costs £4.95, but overseas will cost more. Please call our Customer Care line on 0845 399 0022 for more information.

I would like to return my product. Where should I send it?

Please see our return policy by clicking here.

What retailers stock Viviscal Maximum Strength and Viviscal Man?

Boots Pharmacy, Holland & Barrett, Lloyds, Harrods, John Bell & Croyden and a number of independent Pharmacy and Healthstores

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What are the benefits of Viviscal Elite?

Viviscal have created Viviscal Elite to offer you, our loyal customers access to the best possible Viviscal prices and services.

Benefits:

  • Access to the best Viviscal prices 
  • The convenience of receiving your Viviscal Elite Kit of choice every 90 days
  • FREE Gifts worth at least £19.98 each time your shipment arrives (gifts will include two or more of the following - Densifying Shampoo, Densifying Conditioner, Densifying Elixir, and cosmetics bag).
  • FREE P&P worth £4.95
  • Our 90 day money back guarantee
  • Always retaining the special Viviscal Elite price
  • Ability to cancel anytime by calling 0845 399 0041
  • Only get charged for each order only when the item is processed every 90 days. (A valid credit or debit card is required for Viviscal Elite orders).
  • Email reminders before your next order so you have time to cancel if you wish by calling 0845 399 0041


What are the free gifts?

With your Viviscal Elite Kit you will receive FREE Gifts worth at least £19.98 per shipment.  Free gifts are a combination of the following and vary per shipment. 

Viviscal Densifying Conditioner 250ml
Viviscal Densifying Conditioner 250ml
Viviscal Densifying Elixir 50ml 
Cosmetics bag

Plus, you’ll get your Viviscal Elite Kit of choice conveniently delivered to you every 90 days for free. There’s no obligation and you can customise or cancel shipments at any time simply by calling us at 0845 602 1632.

What are the Viviscal Elite terms and conditions?

  • To qualify for Viviscal Elite Kits, you must have a valid credit or debit card. 
  • This card will be billed every 90 days for your Viviscal Elite Kit of choice. 
  • You will receive your chosen your Viviscal Elite Kit every 90 days (free P&P). 
  • No commitment necessary, , you may discontinue future orders at any time simply by calling customer services on 0845 399 0041.

How many tablets are in one box?

One box of Viviscal contains 60 tablets, which is a 30-day supply. Take two tablets daily for a minimum of three to six months (one in the morning and one in the evening, taken with water after food).

How long does the Shampoo 200ml, Conditioner 200ml or Serum 60ml full sizes last for?

These hair care products have been designed to last for one month however this is dependent on the frequency of use and how much of the product you use.

What offers can I get on Viviscal Elite?

Viviscal Elite Kit offers include the following:

The Viviscal Elite Entry Kit contains Viviscal Supplements (3 month supply) in addition to 4 free gifts (Travel size Viviscal Gentle Shampoo 50ml, Travel Size Viviscal Moisturising Conditioner 50ml, Travel Hairbrush & mirror, The Healthy Hair Guide).

The Viviscal Elite Deluxe Kit contains Viviscal Supplements (3 month supply), 3 x Full Size Viviscal Gentle Shampoo 200ml, 3 x Full Size Viviscal Moisturising Conditioner 200ml, 3 x Full Size Viviscal Hair and Scalp Serum 60ml in addition to 4 free gifts (Travel size Viviscal Gentle Shampoo 50ml, Travel Size Viviscal Moisturising Conditioner 50ml, Travel Hairbrush & mirror, The Healthy Hair Guide).

How often can I receive my Viviscal Elite kit?

You will receive your Viviscal Elite Kit of choice every 90 days after your valid credit or debit card has been billed for the low Viviscal Elite price.

Is it possible to change how often I receive my Viviscal Elite kit?

No it is not possible to receive your Viviscal Elite kit more or less often than every 90 days.

How do I cancel my Viviscal Elite kit?

Please call us at any time on 0845 399 0041 to cancel.

Is it possible to pay for my Viviscal Elite kit by paypal or cheque?

No, it is only possible to avail of Viviscal Elite kits by using a valid credit or debit card. 

Still have other questions?

Please call our Customer Care line on 0845 399 0022 and we will be happy to assist you.

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At Viviscal, we understand hair and have been researching hair loss for over 25 years. Viviscal supplements contain our marine protein complex AminoMar C™, plus Biotin and Zinc, which specifically nourish hair follicles to help maintain healthy hair from within, as proven in clinical trials.
Lifes2good UK Ltd
107-111 Fleet Street
London
EC4A 2AB
United Kingdom